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Jay knows his stuff! I needed an annual maintenance check on my AC unit. Given that this summer is going to be another scorcher, I decided to have things checked out. Jay came out to my place, on time, as promised, explained to me the 10 point inspection check and what he was going to do. He was very thorough and knowledgeable. He didn’t try to up-sell me on anything. It only cost me $99, and trust me he went above and beyond most AC repair guys. He basically stated that things look great, continue with your regular maintenance and all should be well. He also gave me some tips on what I can do to keep things efficient in my house, such as changing out my AC filter regularly. I would highly recommend Cool Cat to anyone looking for an AC/Heating repair person. Jay is top notch!
Jay and crew came to my rental property removed the old equipment and replaced with new Goodman a/c and gas heaters.They were courteous to me and my tenants and cleaned up afterwards.They did the work in a reasonable time frame, gave me a one year warranty on labor. The Goodman systems have a 10 year warranty on parts.
Jay is great at what he does and knows everything about HVAC. I am small business owner and dentist in South Austin and our AC unit went out in one of our buildings. Fortunately, it wasn’t the middle of summer so we were not too affected but had it not been for Jay we would have not been able to get it fixed so quickly. Jay and his crew came in and replaced our unit efficiently and quickly. He was friendly, knowledgeable, efficient, reasonable and beat the quote from another HVAC company! When these things happen, they are usually not cheap, Jay took good care of us and he will be our HVAC guy in the future!
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