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Jay knows his stuff! I needed an annual maintenance check on my AC unit. Given that this summer is going to be another scorcher, I decided to have things checked out. Jay came out to my place, on time, as promised, explained to me the 10 point inspection check and what he was going to do. He was very thorough and knowledgeable. He didn’t try to up-sell me on anything. It only cost me $99, and trust me he went above and beyond most AC repair guys. He basically stated that things look great, continue with your regular maintenance and all should be well. He also gave me some tips on what I can do to keep things efficient in my house, such as changing out my AC filter regularly. I would highly recommend Cool Cat to anyone looking for an AC/Heating repair person. Jay is top notch!

Les

Jay and crew came to my rental property removed the old equipment and replaced with new Goodman a/c and gas heaters.They were courteous to me and my tenants and cleaned up afterwards.They did the work in a reasonable time frame, gave me a one year warranty on labor. The Goodman systems have a 10 year warranty on parts.

Angie's List

Jay is great at what he does and knows everything about HVAC. I am small business owner and dentist in South Austin and our AC unit went out in one of our buildings. Fortunately, it wasn’t the middle of summer so we were not too affected but had it not been for Jay we would have not been able to get it fixed so quickly. Jay and his crew came in and replaced our unit efficiently and quickly. He was friendly, knowledgeable, efficient, reasonable and beat the quote from another HVAC company! When these things happen, they are usually not cheap, Jay took good care of us and he will be our HVAC guy in the future!

Steve

Cool Cats owner Jay gave us a free estimate quickly without all the sales pitches. And we could tell... Read More

Cool Cats owner Jay gave us a free estimate quickly without all the sales pitches. And we could tell he had lots of experience installing heat pump systems. His estimate was in line with the good value we wanted with a Goodman brand. He and his workers came as scheduled and got right to work. Jay even verified before taking out our old unit that the bearings were making a worn out noise. Jay and crew were very efficient and the install was done by afternoon. We are pleased with our new 2 stage heat pump system and how quiet and comfortable it is. Read Less

connie kennedy

in the last week
Woke up a few weeks back to my A/C not cooling. Called up Cool Cat, and Jay was over to my home in t... Read More

Woke up a few weeks back to my A/C not cooling. Called up Cool Cat, and Jay was over to my home in the next couple hours. As soon as he walked up to the unit he knew what was wrong, and even stuck around to answer some questions pertaining to my furnace inside my home's attic. I will definitely call on Cool Cat in the future. Read Less

Jeron Ramos

2 weeks ago
My AC was about 10 years old. I started noticing a lot of water and ice on my air filter. I remove... Read More

My AC was about 10 years old. I started noticing a lot of water and ice on my air filter. I removed all the covers to the unit and noticed a lot of rust and a ton of ice on the evaporator coils.. I contacted several vendors and Cool Cat responded right away. (They are open until 9pm which is super helpful). Jay came out the next day and took a look at my AC unit. He found the Freon was leaking due to the rust. He quoted me for just coils and an entirely new inside unit. It made more sense to just replace the unit. (Yes, I did a lot research before hand on the subject). I asked him about replacing the outside/entire system as well and he gave me his honest opinion and told me no. He said it still looked good and I didn't need to waste my money on it right now. They told me they would be out in two days to do the work. He called me at 8am on the day of the repair and was promptly onsite. He did all the work, was clean and very thorough. He ended up replacing the entire inside unit for only $500 more than what replacing just the coils would have cost and gave me a 10 year warranty on all parts and labor. He even stayed and helped me get the new unit registered and warranty setup online. I highly recommend Cool Cat. Very fair price, great service, punctual and quality work. Read Less

Rory McCune

7 months ago
Great service: prompt and professional. Better price for AC installation than local competitor by $8... Read More

Great service: prompt and professional. Better price for AC installation than local competitor by $800 for equivalent equipment. I found my reliable AC guy! Read Less

Greg

a year ago

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