FREQUENTLY ASKED HVAC QUESTIONS
TRUSTED DEALER FOR:
WHAT IS THE SEER RATING?
The SEER (seasonal energy efficiency ratio) measures the efficiency of your air conditioner or air-source heat pump. The SEER is the cooling output over a particular season divided by the total energy used in that same period. The higher the SEER, the greater the efficiency level of that cooling system.
WHY IS THE SEER RATING ON THE ENERGY GUIDE DIFFERENT FROM WHAT MY DEALER QUOTED?
Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the same series indoor unit. The SEER rating of a system is based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the total rating.
WHY DO I NEED REGULAR (OR PREVENTIVE) HVAC MAINTENANCE?
WHICH EQUIPMENT REQUIRES REGULAR (OR PREVENTIVE) MAINTENANCE?
I NEED HELP TROUBLESHOOTING A PROBLEM WITH MY EQUIPMENT.
As your local Bryant dealer, Cool Cat AC & Heating is your troubleshooting expert, and we are glad to help you with any problem you may experience with your HVAC system. In addition, Bryant also provides a network of troubleshooting technicians at Bryant distribution centers across the country which Cool Cat AC & Heating will utilize to solve your concern. Should we encounter a situation that requires additional factory help, we will contact our factory supported service manager(s) for assistance.
WHAT ARE THE ADVANTAGES OF A PROGRAMMABLE THERMOSTAT?
WHAT TYPE OF FILTER SHOULD I USE? AND HOW OFTEN SHOULD I REPLACE IT?
WHY CAN'T I FIND THE CORRECT SIZE FURNACE FILTER AT MY LOCAL HOME IMPROVEMENT STORE FOR MY BRYANT BRAND EQUIPMENT?
WHERE CAN I GET PARTS FOR MY BRYANT EQUIPMENT?
As a Bryant dealer, we are the best resource for the correct, current parts for your system, as well as availability and competitive pricing.
WHICH BRYANT EQUIPMENT WILL BEST FIT MY HOME?
Many factors affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, and duct sizing and arrangement. Cool Cat AC & Heating can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending on the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet. You can ensure that the system you purchase is the right size and not smaller or larger than you require, by having your heating and cooling needs evaluated by a licensed professional.
WHAT IS THE LIFE EXPECTANCY OF MY UNIT?
WHAT DOES MY WARRANTY COVER?
Under the standard factory warranty, Bryant covers parts that fail during the warranty period due to a defect in the part. The warranty does not cover labor. A warranty certificate was included with your homeowner information packet, and is specific to the model numbers, serial numbers and installation dates of your products. All Bryant equipment that we install is registered with Bryant Corporation to ensure your 10-year parts warranty. If you cannot find your warranty certificate, Cool Cat AC & Heating will also be able to provide you with that information. With a Cool Cat AC & Heating Total Comfort Plan, you’ll have a 10-year parts and labor warranty on your Bryant equipment.